The Certificate II in Retail is ideal if you are beginning your career in the retail industry and want to learn retail-specific skills such as how to operate retail equipment, how to interact with customers, and how to handle point-of-sale. This is an entry-level qualification for the retail sector and will create a firm foundation for your career as a retail professional. This Certificate is a pre-requisite for further retail qualifications including the
Certificate III in Retail.
Training Course Details
Course Duration & Delivery
26 weeks
Description
This training program can be completed as a workplace based traineeship with your employer. Email or contact us today for further information and eligibility for Government funding.
If you wish to apply for Recognition of Prior Learning (RPL) please contact us for an application.
If you wish to apply for Credit Transfer (CT) please contact us for an application.
Assessment
To receive the qualification, participants are required to successfully complete all units of competency. A qualification will be issued, based on the successful assessments of all units of competency.
Entry Requirements
We encourage applicants with disabilities to apply for training.
Qualification Earned
Job Prospects
Course Units
| Core Units. |
| Unit Code |
Unit of Competency |
| SIRXCCS001A |
Apply point-of-sale handling procedures |
| SIRXCCS002A |
Interact with customers |
| SIRXCLM001A |
Organise and maintain work areas |
| SIRXCOM001A |
Communicate in the workplace |
| SIRXICT001A |
Operate retail technology |
| SIRXIND001A |
Work effectively in a retail environment |
| SIRXINV001A |
Perform stock control procedures |
| SIRXOHS001A |
Apply safe working practices |
| SIRXRSK001A |
Minimise theft |
| Elective Units. |
| Unit Code |
Unit of Competency |
| SIRRFSA001A |
Apply retail food safety practices |
| SIRRRPK001A |
Advise on food products and services |
| SIRRRPK003A |
Advise on fast food products |
| SIRXSLS001A |
Sell products and services |
| SITHFAB009A |
Provide responsible service of alcohol |
| SITXOHS002A |
Follow workplace hygiene procedures |
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